Dear Mr LeeSubject: Faulty HP 5590 ScannersThree months ago, our training center bought

Dear Mr LeeSubject: Faulty HP 5590 ScannersThree months ago, our training center bought

Dear Mr Lee

Subject: Faulty HP 5590 Scanners

Three months ago, our training center bought 10 HP 5590 scanners from your company --- see our order number G868281. Until (1), these scanners worked properly. (2 ), we have started to notice that fuzzy image is becoming increasingly common with these scanners.(3) , this is a problem with this model that appears only after a few months' service. This is not satisfactory.

This matter is causing us great (4), since we need to scan a lot of documents every day. We should,(5 ), like you to replace all of the machines that we bought, with your newer model HP 5591 scanners,(6) , we understand, do not have the same design fault.

(7)you know, we do a lot of business with your company, and we have always (8) pleased with your service. It would be a great (9)if this good relationship is spoiled.

I look forward to (10)your reply soon.

Yours sincerely

Willow Zeng

Willow Zeng

General Manager